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Terms and Conditions

Last updated: 1 January 2025

Table of Contents

Definitions

"Ecrivus": Ecrivus International B.V., registered in Maastricht-Airport, the Netherlands; "Client": the natural or legal person placing an order; "Assignment": the translation, interpreting or related service; "Agreement": the contract between Ecrivus and the Client.

Applicability

These terms apply to all offers, quotes, agreements and deliveries by Ecrivus. Deviations are only valid if agreed in writing. Any purchasing or other conditions of the Client are expressly rejected.

Quotes and formation of agreement

All quotes are non-binding and valid for 30 days unless otherwise stated. An agreement is formed upon written order confirmation or commencement of work. Ecrivus reserves the right to decline assignments without stating reasons.

Performance

Ecrivus performs assignments to the best of its ability and in accordance with professional standards. Delivery times are indicative unless expressly agreed as a fixed deadline. Ecrivus is entitled to engage third parties for performance.

Pricing and payment

Prices are exclusive of VAT unless otherwise stated. Invoices are due within 14 days of the invoice date. Late payment will result in statutory commercial interest and possible collection costs.

Intellectual property

The translation becomes the Client's property upon full payment. Source material remains the Client's property. Ecrivus retains the right to use the translation as an anonymous reference unless otherwise agreed.

Liability

Ecrivus's liability is limited to the invoice amount of the relevant assignment. Ecrivus is not liable for indirect damage, consequential loss or lost profits. Complaints must be submitted in writing within 14 days of delivery.

Confidentiality

Ecrivus treats all documents and information confidentially. All employees and external translators are bound by a confidentiality agreement. A specific NDA can be arranged upon request.

Governing law and disputes

All agreements are governed by Dutch law. Disputes will be submitted to the competent court in the district of Limburg (the Netherlands), unless the parties opt for mediation.